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Showing posts with label Essex Record Office. Show all posts
Showing posts with label Essex Record Office. Show all posts

Sunday, 25 March 2018

ESAH Asking Questions About The Essex Record Office


Adrian Corder-Birch, the President of the Essex Society for Archaeology and History has been in contact with Councillor Susan Barker, Essex County Council Cabinet Member.

Set out below is further correspondence since October 2017, posted earlier http://esah160.blogspot.co.uk/2017/10/esah-asks-questions-about-essex-record.html

From: Adrian Corder-Birch
Sent: 15 October 2017 19:38
To: 'Cllr Susan Barker, Member CC'
Subject: RE: Essex Record Office

Dear Susan,

Thank you for your message with answers, which I conveyed to the ESAH Council meeting yesterday.   Although it was considered that £40,000 for the Future Gov report is very high, it is difficult to judge without seeing the report.    

I look forward to hearing from you again as copies of the Future Gov report, the ERO Business Plan and the ERO Collecting Policy can be disclosed please.  In addition will you please keep me informed of progress with regard to the parking area adjacent to the ERO.

I also look forward to hearing from you regarding a ‘follow up’ stakeholders meeting during the autumn please.

Thank you.

With kind regards,
Adrian Corder-Birch)
President,  Essex Society for Archaeology and History.


From: Adrian Corder-Birch
Sent: 21 March 2018 12:06
To: 'Cllr Susan Barker, Member CC'
Subject: FW: Essex Record Office

Dear Susan,

I refer to our exchange of emails below and wonder if you are in a position to let the Essex Society for Archaeology and History (ESAH) have an update please?   ESAH is particularly seeking the following please:
1.       Disclosure of the Future Gov report.
2.       Disclosure of the ERO Business Plan, for which a major update was expected during December 2017.  The original Business Plan has not yet been disclosed let alone the update. 
3.       Arising from the Business Plan, the proposed second Stakeholders meeting, which was planned during autumn 2017 did not take place.  Is there any news of another Stakeholder’s meeting please?      
4.       Disclosure of the ERO collecting policy, which was expected at the end of 2017.
5.       The present position with regard to the ‘empty’ parking area adjacent to the ERO.  When we met at County Hall on 18 July 2017 you kindly offered to speak to your contacts at Chelmsford City Council to expedite negotiations and ascertain if users and volunteers of the ERO could use this parking area.  It seems a great pity that it stands empty and access is prevented by a locked gate, when it would make an ideal car park for ERO users.  I expect users would be willing to pay a reasonable car parking charge, but the cost of the multi storey car park a few hundred yards further away is horrendous, quite apart from its distance away from the ERO.  I can assure you that the parking problem often deters users, who often think twice about visiting.
6.       Has any further progress been made with improving the digital service please?      

The next Council Meeting of ESAH will take place on Saturday, 28 April, so if you are able to let me have an update upon the above points before the meeting it would be much appreciated please.  Thank you.

With kind regards,
Adrian Corder-Birch
President.  Essex Society for Archaeology and History

Monday, 16 October 2017

ESAH Asks Questions about the Essex Record Office

The Society's Council met on Saturday 14 October 2017, requesting the inclusion of the following correspondence on its news blog.

To: Councillor Susan Barker
From: Adrian Corder-Birch, President Essex Society for Archaeology and History
Sent: 18 September 2017 17:16
Subject: Essex Record Office

Dear Cllr. Barker,
I refer to our meeting at County Hall on 18th July 2017 with David Adlington, Stan Newens and Martin Stuchfield.  As some two months has now elapsed we should appreciate an update regarding the following matters please?
1.  A copy of Mr. Adlington’s minutes of our meeting.
2. Has your Consultant’s Report from Future Gov been received?  If so will you please send us a copy.
3.  Will you please advise the result of your communications with Chelmsford City Council regarding the use of the gravel area adjacent to the ERO for car parking for ERO staff, volunteers and visitors.  According to the Friends of Historic Essex AGM held last year on 9th July 2016, Stephen Dixon stated that parking arrangements were then being looked into consequent upon the loss of Wharf Road Car Park.  The gravel area adjacent to the ERO would make an excellent parking area and would no doubt help to increase visitor numbers and make the building more attractive to users, particularly for room hire.   You kindly agreed to contact the City Council to expedite negotiations and the outcome would be much appreciated please.
4.  Why was the last ECC Superfast Broadband meeting on 25th July 2017 held at Anglia Ruskin University and not the ERO where previous meetings took place?  As you know we are all keen that ECC should use the ERO for meetings where possible.
5.  Has the ERO Collecting Policy been revised and if so may we have a copy please?
6.  The Business Case for 2017 was expected to be available for review this summer.  Is it available and if so may we have a copy please?
7.  Consequent upon the appointment of Susannah Shaw as the ECC Officer responsible for technology countywide, has any progress been made to replace the computers in the ERO?  The existing computers, which are very old, sometimes break down and are not the easiest to use. 
The next Council meeting of the Essex Society for Archaeology and History will take place on 14th October 2017 and therefore if you are able to reply to this message prior to that date it would be much appreciated please.
Thank you.
Yours sincerely,
Adrian Corder-Birch,
President,
Essex Society for Archaeology and History.

To: Councillor Susan Barker
From: Adrian Corder-Birch
Sent: 01 October 2017 11:00
Subject: FW: Essex Record Office

Dear Cllr. Barker,
I refer to my email of 18th September, which for your convenience I am forwarding below.  As we are now in October, I look forward to receiving your reply please particularly as the next Council Meeting of the Essex Society for Archaeology and History is now less than two weeks away. 
I have recently perused expenditure on the ECC website and it would appear that since the beginning of the present financial year, ECC has paid in excess of £200,000.00 (Two hundred thousand pounds) to Future Gov for Consultants fees and reports.  I fully appreciate that this is probably across several services, but I shall be obliged if you will please let me know exactly how much of this expenditure (if any) applies to the ERO.   If any of this expenditure is applicable to the ERO then presumably ECC has received a report from Future Gov and if so will you please disclose a copy? 
I look forward to hearing from you please.
Thank you.
Yours sincerely,
Adrian Corder-Birch,
President
Essex Society for Archaeology and History


To: Adrian Corder-Birch
From: Cllr Susan Barker, Member CC
Sent: 13 October 2017 11:28
Subject: FW: Essex Record Office

Dear Mr Corder Birch

Thank you for your email and I apologise for the delay. I’d like to answer your questions individually below

1.         A copy of Mr. Adlington’s minutes of our meeting.

We did not plan to produce detailed minutes from the July meeting, and indeed your recent email follows up on the main points that were discussed.

2.         Has your Consultant’s Report from Future Gov been received?  If so will you please send us a copy.

While Phase 1 is complete, we need to review the implications and conduct further analysis of potential future models, and this is work in progress and not shareable at the current time.

You also asked how much money we paid for this, in your follow-up email. It was £40,000.

3.         Will you please advise the result of your communications with Chelmsford City Council regarding the use of the gravel area adjacent to the ERO for car parking for ERO staff, volunteers and visitors.  According to the Friends of Historic Essex AGM held last year on 9th July 2016, Stephen Dixon stated that parking arrangements were then being looked into consequent upon the loss of Wharf Road Car Park.  The gravel area adjacent to the ERO would make an excellent parking area and would no doubt help to increase visitor numbers and make the building more attractive to users, particularly for room hire.   You kindly agreed to contact the City Council to expedite negotiations and the outcome would be much appreciated please.

I agree that the gravel area adjacent to the ERO would make an excellent parking area as an alternative to the main Wharf Road car park that has been sold to Taylor Wimpey. We are in discussions with Chelmsford City Council about this, but those discussions have not reached a conclusion yet.

4.         Why was the last ECC Superfast Broadband meeting on 25th July 2017 held at Anglia Ruskin University and not the ERO where previous meetings took place?  As you know we are all keen that ECC should use the ERO for meetings where possible.

I am told by ERO officers that we are not party to individual decisions by other ECC Service Areas as to their choice of venues for external events. However, ECC event bookers are encouraged to use ECC venues (whether that is ERO or elsewhere) whenever possible, and we have conducted an extensive internal marketing campaign over the last 3 months to promote this.

5.         Has the ERO Collecting Policy been revised and if so may we have a copy please?

ERO is currently updating its Collecting Policy, scheduled for the end of 2017.


6.         The Business Case for 2017 was expected to be available for review this summer.  Is it available and if so may we have a copy please?

The ERO business review is ongoing and is subject to periodic internal review, and a major update now scheduled for December 2017. Part of that process will be to consult with each of our partner/interest groups such as ESAH, which we began to do via the meeting with several such groups in July, and which we plan to follow up with each of them during the autumn.

7.         Consequent upon the appointment of Susannah Shaw as the ECC Officer responsible for technology countywide, has any progress been made to replace the computers in the ERO?  The existing computers, which are very old, sometimes break down and are not the easiest to use.

It is true that the computers in the Searchroom have experienced some usability issues, which we are working through systematically with IS. The issues which we regarded as a particularly high concern are due to be resolved during October.

Please let me  know if you require further information.

Kind regards

Susan

Cllr Susan Barker

Essex Cabinet Member Culture, Communities and Customer
Chairman Essex Pension Fund
Chairman Stansted Airport Community Trust
Deputy Leader Uttlesford District Council                       .

Saturday, 29 April 2017

Car Park Immediately Next to Essex Record Office to Close

Essex Record Office has informed by Chelmsford City Council that it will be closing their Wharf Road surface car park on Saturday 27 May 2017. This is the car park adjacent to the Essex Record Office.

The site has been sold to Taylor Wimpey who will soon commence the build of around 420 homes on the site.

This means from Sunday 28 May Wharf Road Car Park will no longer be available.  There are, however, many alternatives.

The nearest car parks to the Essex Record Office are as follows:

·         Baddow Road         CM2 7PJ        long / short stay 344 spaces

·         Meadows Surface CM2 6FD       short stay 250 spaces

·         Q-Parks Meadows CM2 0DG      long / short stay multi storey 454 spaces
o   We have arranged discounts for this car park – please follow the link below for details

·         Meadows Retail      CM2 6LU       short stay multi storey 391 spaces

·         Euro Car Park         CM2 6JX        short stay

Park and Ride is also available at the following locations (we are a short walk from the Parkway bus stop):

·         Chelmer Valley        CM3 3PR       1003 spaces

·         Sandon                     CM2 7RU      1500 spaces

We apologise for any inconvenience this may cause to yourself and other visitors to the Essex Record Office but as this is a Chelmsford City Council owned site we have no control over its operation.

Should you require any further assistance please contact our Conference Centre Team on 033301 32501 or by email at ero.reception@essex.gov.uk

Regards

Keith Grinsted
Marketing Manager - Essex Record Office  

Saturday, 15 April 2017

Freedom of Information Request regarding Essex Record Office costs: Response to the Essex Society for Archaeology and History

The Essex Society for Archaeology and History has an enthusiasm for the understanding of the county's past so became concerned when it was announced that one of the jewels of archives, the Essex Record Office, faced cuts in service and an aim to 'break even' over the course of time.  The Society took the unusual step of making a Freedom of Information request to Essex County Council portfolio holders.  Here published is the response which will no doubt be of interest to our members but also members of the public who care about the facilities provided.


Essex County Council 
Cabinet Office 
PO Box 11 County Hall Chelmsford Essex CM1 1 LX 

Mr A Corder-Birch DL 
The Essex Society for Archaeology & History

Dear Mr Corder-Birch 

20 March 2017 

I understand that the formal response to your Freedom of Information (FOI) request has been sent to you today. 

However, I recognise that this response will raise as many questions as it provides answers. That is why I would have preferred to give the information within the context of a meeting, and why I hope now you will agree to have the conversation rather than engage in yet more correspondence. 

From my point of view there are several goals: 

1. To ensure that an excellent service continues to be available for the residents of Essex. 
2. To ensure that it is provided in the most cost effective way. Excellent services are worth paying for and my aspiration around "break even" is that there is sufficient demand, and that — where appropriate, not including legal obligation — each unit of service provision attracts income at least equivalent to its marginal cost; 
3. We retain commitment and expertise of our staff. 

I do hope to hear from you shortly with a view to arranging a meeting in County Hall. The contact number for my office is 03330 131026. 

Yours sincerely, 
Cllr-John Spence CBE DL 
Cabinet Member for Finance, Commercial, Traded Services, Housing and Planning. 

Freedom of Information Act / Environmental Information Regulations Request
Reference:    ECC2010920 02 17
Response:     17 March 2017

GIVE ESAH AN IDEA OF THE CURRENT RUNNING COSTS AND STAFFING LEVELS OF THE ERO IN ADVANCE OF PROPOSED
CHANGES:

I can confirm that Essex County Council does hold this information.
•           Running costs of ERO for 2016/17 are:
o          Staffing and activity costs: £   981,000
o          Building costs:                    £   538,000
o          Total:                                  £1,519,000


Question 2 -  What is the current income target (for 2016/17)

I can confirm that Essex County Council does hold this information. The current income target for 2016/17 is £700,000


Question 3 - What is the income to date (for 2016/17)

I can confirm that Essex County Council does hold this information.  Please see below:

·         To the end of January 2017, income for the financial year was £464,000
·         Our forecast for the full year to March 2017 is approximately £520,000
·         Clearly some of our ambitions have not been met as we go through the process of learning about the size and availability of markets, etc, and we will build this into our planning for future years.


Question 4 - PROJECTED 2020 RUNNING COSTS

I can confirm that Essex County Council does not hold this information. We are currently reviewing our future business plans, leading to a business case for internal review in the summer of 2017.


Question 5 - CURRENT STAFFING LEVELS?

I can confirm that Essex County Council does hold this information. Current staffing levels linked directly to delivery of the Archive Service are:
    • Archivists – collection management, accessions, research, client advice – 6.5 FTE (Full Time Equivalent)
    • Technical Specialists – digitisation, conservation and preservation, sound and video archive – 5 FTE
    • Public Service – ERO Searchroom, on-demand document production, front-line and on-line enquiries, reprographics, archive repository management, etc – 4 FTE
    • Events, outreach, education, marketing, etc – 3 FTE

In addition, providing associated services within the £ figures cited in ‘1’ and ‘2’, above
    • Duplicate Certificates service (ie birth, marriage and death certificates): 4 FTE
    • Conference centre, building operations and security: 3.5 FTE

We have recently reviewed the Searchroom public opening hours (with effect from April 2017) to reflect user demand and these have been publicised separately during February. We will continue to review our overall service delivery model, costs, efficiencies and resourcing as part of the future planning referred to in ‘4’, above



Question 6 - WILL THERE BE AN OPPORTUNITY FOR PUBLIC CONSULTATION ON ANY PLANS THAT AFFECT THE ERO?

I can confirm that Essex County Council does hold this information. Only when any plan is developed, following the internal review later this year, can we determine the need for public consultation. In that case we will, of course, engage key stakeholders such as Essex Society for Archaeology & History


Your Right to Know
Information Services
Essex County Council
Telephone: 08457 430430


Monday, 3 April 2017

Essex Record Office Searchroom Opening Hours

The Essex Record Office is making significant changes to its search room opening times with effect from Tuesday 4 April 2017.  Typically there will be a three day week, after which the lights will go out, but every fourth week there will be a long week when the search room will be open from Tuesday to Saturday.  The timetable is not straightforward and requires forward planning before making a visit to avoid disappointment.  Click here to follow link to the ERO site.

Members of the Essex Society for Archaeology and History will be interested to know this information. The link is therefore posted on the side bar of the blog for future reference.

Friday, 24 February 2017

Essex Record Office. Freedom of Information Request Acknowledged by Essex County Council

FOI Acknowledgement ECC2010920 02 17

20 February 2017

Dear Sir/Madam,

Thank you for your recent request for information which has been received by Essex County Council.

Your request is covered by the Freedom of Information Act, under which we must respond within 20 working days.

We will determine and let you know whether we hold the information you have requested and consider whether we are able to release the information or if it is exempt from disclosure.

ECC does not usually charge for providing information to its requestors as the provision of electronic copies is negligible, however under certain circumstances we may have to do so if providing the information costs more than £25. We will let you know before we do any work that would incur a charge.

Please note that the response and data released to you as part of this request will be published on the Essex County Council website. The website address is http://www.essex.gov.uk/Your-Council/Your-Right-Know/Pages/Your-Right-Know.aspx. All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Please contact me if you would like further advice or assistance about your request, or your right to access information held by Essex County Council.

Yours sincerely,

Paula Girling
Your Right to Know
Information Services

Essex County Council

Essex Record Office: Possible Self-Financing of Service. Letter #3 from Our President

The Essex Society for Archaeology & History 

Cllr. John Spence, C.B.E., D.L., Essex County Council, PO Box 11 County Hall, CHELMSFORD, Essex.

19th February 2017 
Dear Cllr. Spence, 

Thank you for your letter of 13th February and for your kind invitation to meet you at County Hall. 

My colleagues and I will be pleased to meet you in due course, but before doing so would appreciate answers to the questions raised in my letters of 16th November 2016 and 23rd January 2017 to Cllr. Finch. It is important to have the information requested prior to our meeting so that we can fully prepare and can discuss details, figures and statistics with you. 

On behalf of the Essex Society for Archaeology and History; information has been requested in writing on two occasions, which has not been forthcoming. This is very disappointing and therefore at our last Council meeting on 21st January 2017, authority was given to pursue this under the Freedom of Information Act. Will you therefore kindly accept this letter as our formal FOI request for the information and documentation requested in our letters of 16th November 2016 and 23rd January 2017 to be fully supplied, within the requisite time limits please. 

Following this we shall happily meet you, but would ask for minutes of our meeting to be taken please. I look forward to hearing from you please. Thank you 

Yours sincerely

Adrian Corder-Birch, D.L., President, Essex Society for Archaeology and History 

Monday, 20 February 2017

Essex Record Office: Possible Self-Financing of Service. A Response from Essex County Council Portfolio Holder

Essex County Council 
Cabinet Office PO Box 11 County Hall Chelmsford Essex CM1 1LX 

Mr A Corder-Birch DI 
President, Essex Society for Archaeology & History 

Dear Mr Corder-Birch 

Date: 13 February 2017 

Thanks for your further letter of 23rd January addressed to Cllr David Finch. As I am the Portfolio Holder for Heritage Culture and Arts I felt it would be best if I replied direct. 

Essex County Council is well aware of the high regard in which ERO services are held. We are keen to generate more revenue — it always seems to me that the best policy is for residents to pay for the services they consume when they can afford to do so. But that does not mean that there is any question of closure or cessation. 

You have asked again for the release of numbers which we feel would be inappropriate — statistics themselves can be misleading if unaccompanied by an explanation. I am therefore writing to invite you, and 1 or 2 colleagues, to come and have a conversation with me at County Hall. 

As we do not have a phone number for you, could you please contact my PA Sally Hills ... regarding a suitable date to meet. 

Incidentally, it was good to attend the Colchester Roman Circus presentation last Thursday where I met one of your fellow officers — all very interesting. 

Yours sincerely, 
Cllr John Spence CBE DL Cabinet Member for Finance, Housing and Planning. 
Cc Cllr D Finch 


Essex Record Office: Possible Self-Financing of Service. The President writes to Essex County Council



The Essex Society for Archaeology & History 

Cllr. David Finch,
Leader,
Essex County Council,
PO Box 11,
County Hall,
CHELMSFORD,
Essex.
CM1 1QH

Your ref: DF/ac
                                                               
                                                                                                                                                                23rd January 2017

Dear David,

Re: ESSEX RECORD OFFICE

Thank you for your letter of 1st December 2016, which was carefully considered at the ESAH Council meeting on 21st January.  Incidentally, this meeting was held at the ERO, which is one of a number of ways in which ESAH supports the ERO.

ESAH and its members support and are anxious to continue to support the ERO and its work, not least through the use of the ERO as a venue for meetings, but also, at an individual membership level, through the use of the ERO’s non-digital resources, through the blog, twitter account and newsletter.  ESAH recently arranged and paid for on behalf of the ERO, the printing of a flyer for the forthcoming Lost Landscapes Conference to be held at the ERO. Collectively and individually we value the excellent services provided by the ERO extremely highly and are anxious about the future.  Our principal concerns relate to the implications for the services offered to the public, including our members, in light of Stephen Dixon’s report for which clarification is requested please. 

Council was concerned about the disappointing lack of any detail and the failure to answer directly the questions contained in my letter of 16th November 2016.  Council also considered that for a public service your phrase of “trading deficit” was rather curious.  What are the implications of this please?

We fully appreciate that your staff are busy but can you please answer the following questions to give ESAH an idea of the current running costs and staffing levels of the ERO in advance of proposed changes:

1.       Current income to date?
2.       2016-17 income target?
3.       Projected 2020 running costs?
4.       Current staffing levels?
5.       Will there be an opportunity for public consultation on any plans that affect the ERO?  We feel that it is important that we, as major ‘stakeholders’ are given the opportunity to comment on ECC proposals in detail, at an early stage. 

I look forward to hearing from you please.  Thank you.

Yours sincerely,


Adrian Corder-Birch,
President,
Essex Society for Archaeology and History

Friday, 3 February 2017

Searchroom Hours Cut at Essex Record Office

Announced this week by Essex County Council: a reduction in searchroom opening hours is announced from April 2017.  The reason: reduced footfall and the need to make budget cuts. Those visiting the searchroom are asked to complete a questionnaire to assess the impact of the changes.

Essex Record Office Searchroom opening hours survey
We are planning to change the opening hours of the Essex Record Office (ERO) Searchroom from Tuesday 4 April 2017. We are running this short survey to check that this change will not have too great an impact on our users.
The ERO Searchroom is currently open for an average of 34.5 hours per week. Under new arrangements, detailed below, the Searchroom will be open for an average of 25.25 hours per week. The new pattern of opening will still include some evening and weekend opening hours, and a week when we are open for five consecutive days. We hope in this way to still provide for researchers who travel significant distances to visit, or who cannot visit during regular office hours.

The reasons for making this change are:

·         Like all public services, the ERO is facing tough financial challenges. With reductions in public sector budgets, we are not able to sustain our current opening hours. We are working to reduce costs where we can, and to generate income to secure the future of the archive service.
·         With advances in digitisation there is less demand today for our traditional Searchroom service. More users access our records online from home, or make their visits to archives shorter by photographing records to work on at home. Searchroom visits peaked in 2002 with an average of 58 users per day, while in 2016 we had an average of 27 Searchroom users per day.
·         Budget constraints mean that we are operating with a smaller team. By being open less, we will be able to staff the Searchroom sufficiently to maintain service levels on days when we are open.
The new opening hours will be on a four week system, made up of one long week followed by three shorter weeks. The days we will be open will be clearly advertised on our website and around the building, and printed copies of a calendar will be available.
Week 1
Weeks 2-4
Monday
Closed
0
Monday
Closed
0
Tuesday
10:00-20:00
10
Tuesday
10:00-17:00
7
Wednesday
10:00-17:00
7
Wednesday
10:00-17:00
7
Thursday
10:00-17:00
7
Thursday
10:00-17:00
7
Friday
9:00-16:00
7
Friday
Closed
0
Saturday
9:00-16:00
7
Saturday
Closed
0
Total hours:
38

Total hours:
21
Average no. of hours per week: 25.25


All of our other services will remain unchanged.